Automatic email forwarding is restricted By default, our email platform does not permit automatically forwarding email to external email addresses. This is in place to prevent patient information inadvertently being forwarded to personal email addresses, which would be a GDPR breach unless each patient was made aware of this arrangement.  This restriction extends to setting forwarding via the Forwarding settings in Outlook or via Outlook client rules. This does not prevent you from logging in and manually forwarding messages as required, but outgoing content is automatically machine-assessed for unprotected personally identifying information (PII) and may be flagged for review if detected. Any GDPR breaches will need to be reported appropriately. This restriction does not apply to email accounts that are inside the Dentex Connex environment. If you have a specific business requirement that would be satisfied by forwarding, please log a ticket with the Service Desk.

If you're going on vacation or taking a break from work, it's important to set up an out of office message to let people know you won't be available. In Microsoft 365, you can easily set up an out of office message that will be sent to anyone who emails you during your absence. Here's how to do it: Step 1: Sign in to Outlook Web Client First, sign in to your Microsoft 365 account using your email address and password. The address for Outlook Web Client is https://outlook.office365.com. Once you're signed in, click on the gear icon in the top right corner of the screen and select "Automatic replies" from the dropdown menu. Step 2: Set up your automatic reply In the "Automatic replies" window, select the "Send automatic replies" checkbox. You can then choose the start and end dates for your automatic reply, as well as customize the message that will be sent. Step 3: Customize your message In the "Inside My Organization" tab, you can customize the message that will be sent to people within your organization. In the "Outside My Organization" tab, you can customize the message that will be sent to people outside of your organization. Here are some tips for customizing your message: Keep it brief and to the point Let people know when you'll be back Provide an alternative contact person if necessary Thank people for their understanding Step 4: Save your changes Once you've customized your message, click "OK" to save your changes. Your automatic reply will now be set up and will be sent to anyone who emails you during your absence. Troubleshooting If you're having trouble setting up your out of office message in Microsoft 365, here are some things to check: Make sure you're signed in to your Microsoft 365 account Make sure you've selected the "Send automatic replies" checkbox Double-check the start and end dates for your automatic reply Make sure your message is customized correctly If you're still having trouble, you can contact Microsoft support for further assistance. Setting up an out of office message in Microsoft 365 is quick and easy, and it can save you a lot of time and hassle when you return to work. By following these simple steps, you can ensure that your colleagues and clients are informed of your absence and can plan accordingly.

Out of office messages are an essential part of modern communication. They allow you to inform your colleagues, clients, and partners that you are unavailable and when you will be back. Setting up an out of office message in Outlook is a straightforward process that can be done in a few simple steps. In this article, we will guide you through the process of setting up an out of office message in Outlook. Instructions Follow these steps to set up an out of office message in Outlook: Open Outlook and click on the "File" tab. Click on "Automatic Replies" under the "Info" tab. In the "Automatic Replies" window, select the "Send automatic replies" option. Enter the message you want to send in the "Inside My Organization" tab. This message will be sent to anyone within your organization. If you want to send a message to people outside your organization, select the "Outside My Organization" tab and enter the message you want to send. Set the start and end dates for your out of office message. Click "OK" to save your changes. Tips Here are some tips to make your out of office message more effective: Keep your message brief and to the point. Include the dates you will be out of the office. Provide contact information for someone who can assist in your absence. Consider using a different message for internal and external contacts. Test your out of office message before you leave to ensure it is working correctly. Troubleshooting If you are having trouble setting up your out of office message in Outlook, try the following: Make sure you are connected to the internet. Check that your email account is set up correctly in Outlook. Restart Outlook and try again. If you are still having trouble, contact your IT department for assistance. Conclusion Setting up an out of office message in Outlook is a simple process that can save you time and prevent miscommunications while you are away from the office. By following the instructions and tips in this article, you can create an effective out of office message that will keep your colleagues, clients, and partners informed and help ensure a smooth transition while you are out of the office.